Payment Policy – HomeSurii

Effective Date: Aug 13, 2025

At HomeSurii, we are committed to making your online shopping experience easy, secure, and convenient. This Payment Policy explains the terms and conditions related to payments made on our website, homesurii.com. By using our website and placing an order, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept multiple secure payment options for all orders placed through HomeSurii:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.

  • PayPal: Pay easily via your PayPal account.

  • Other Methods: Apple Pay, Google Pay, and other secure online payment platforms may be accepted depending on availability.

Note: All payments must be made in U.S. Dollars (USD).

2. Order Processing and Payment Authorization

  • Payments are processed securely via encrypted channels to protect your sensitive data.

  • When you place an order, we authorize your payment method to ensure sufficient funds or credit.

  • For credit/debit cards, a pre-authorization may be placed before shipment to secure payment availability.

  • Charges will only be made once the order is processed and shipped.

3. Payment Confirmation

You will receive an order confirmation email with payment details once your payment is successfully processed. This email acknowledges your order but does not confirm shipment. A separate shipping confirmation with tracking details will follow once your order ships.

4. Payment Security

HomeSurii uses industry-standard SSL encryption to safeguard your payment and personal information. We do not store your credit card details; all transactions are securely handled by trusted third-party payment processors such as PayPal or Stripe.

5. Taxes

Applicable sales tax will be calculated based on the shipping address and displayed during checkout. HomeSurii complies with all relevant tax regulations.

6. Payment Issues and Errors

  • If your payment is declined or there is an issue, we will notify you promptly.

  • You may be asked to update your payment information or try an alternative payment method.

  • For assistance, please contact us at info@homesurii.com.

7. Currency and Conversion Fees

All transactions are processed in USD. International customers may incur additional fees or currency conversion charges from their banks or payment providers. HomeSurii is not responsible for these fees.

8. Refunds

Refunds are processed according to our Refund and Returns Policy and will be credited to the original payment method. Refund amounts exclude shipping costs unless otherwise specified.

9. Payment Disputes

If you dispute a payment, contact us within 14 days at info@homesurii.com. We will work with you and your payment provider to resolve the issue promptly.

10. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

Contact Us

If you have any questions or concerns about our Payment Policy, please reach out: