Payment Policy
Effective Date: January 7, 2025
At HomeSurii, we strive to make your shopping experience as easy and secure as possible. This Payment Policy outlines the terms and conditions regarding payments made on our website, https://homesurii.com. By using our website and placing an order, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed through the HomeSurii website:
- Credit and Debit Cards:
We accept Visa, MasterCard, American Express, and Discover. - PayPal:
You can also pay via PayPal for your convenience. - Other Payment Methods:
We may also accept other payment methods, such as Apple Pay, Google Pay, or other secure online payment platforms, depending on availability.
- Credit and Debit Cards:
Note: All payments must be made in U.S. Dollars (USD).
2. Order Processing
After you place an order on our website, we will process your payment. The payment process will be completed through secure, encrypted channels to ensure the safety of your sensitive information.
- Authorization:
When you make a purchase, we will authorize your payment method to confirm that it has sufficient funds or credit. However, no charges will be made to your account until the order has been processed and shipped. - Pre-Authorization:
For credit or debit card payments, your card may be pre-authorized for the order amount before the item is shipped. This ensures that the funds are available to complete the transaction.
- Authorization:
3. Payment Confirmation
Once your payment has been successfully processed, you will receive an email confirmation of your order along with the payment details. This email serves as an acknowledgment of your order, but it does not constitute an acceptance or completion of the transaction. The transaction will be finalized once the items are shipped, and you will receive a shipping confirmation email.
4. Payment Security
HomeSurii uses industry-standard encryption methods (SSL) to process payment information securely. We prioritize the protection of your payment details and ensure that your personal and financial information is never shared with unauthorized third parties.
- Secure Checkout:
Our website uses SSL encryption, which ensures your personal and payment information is transmitted securely. - Payment Information Storage:
HomeSurii does not store your credit card information. All payment information is securely processed by third-party payment processors (such as PayPal, Stripe, or others).
- Secure Checkout:
We recommend that you keep a record of your transaction for future reference.
5. Taxes
Sales tax will be applied to all orders as required by the applicable state laws. The tax rate will be calculated based on the shipping address and the local tax rate in your area. The applicable taxes will be displayed during checkout before you complete the payment process.
Please note: If your state requires sales tax on purchases, it will be added to your total during the checkout process.
6. Payment Errors or Issues
If there are any issues with your payment or if your payment is declined by the payment processor, we will notify you immediately. We may attempt to process the payment again or request that you use an alternate payment method to complete the order.
In the case of unsuccessful payments:
- Declined Payments:
If your payment is declined, you will receive a notification to update your payment details. - Payment Failures:
If there is an issue processing your payment, please contact us at info@homesurii.com for assistance.
- Declined Payments:
7. Currency
All transactions on our website are processed in U.S. Dollars (USD). If you are purchasing from a country outside the United States, your bank or payment processor may apply additional conversion fees or charge currency conversion rates. HomeSurii is not responsible for any additional fees or charges applied by your bank or payment provider.
8. Refunds
For any requests for refunds, please refer to our Refund and Returns Policy. Refunds will only be issued to the original payment method used at the time of purchase. Any refunds issued will include only the cost of the product, excluding shipping fees unless otherwise stated in our policy.
9. Payment Disputes
If you dispute a payment made to HomeSurii, please contact us at info@homesurii.com within 14 days of the transaction. We will work with you to resolve any issues promptly. If a payment dispute is filed through your credit card provider or bank, we will work closely with them to resolve the situation.
10. Changes to Payment Policy
HomeSurii reserves the right to update or modify this Payment Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about our payment practices.
11. Contact Us
If you have any questions regarding this Payment Policy, or if you need assistance with a payment issue, please feel free to contact us at:
- Email: info@homesurii.com
- Phone: (540) 399-1943
- Website: homesurii.com
- Address: 22166 Dragoon Rd, Lignum, Virginia (VA), United States
This Payment Policy was last updated on January 7, 2025.
By using our website, you agree to the terms outlined in this Payment Policy. Thank you for choosing HomeSurii!