Shipping Policy – HomeSurii

Effective Date: Aug 13, 2025

At HomeSurii, we are committed to delivering your orders promptly and securely. This Shipping Policy explains our shipping methods, fees, delivery times, tracking, and other important details. By placing an order on homesurii.com, you agree to the terms outlined below.

1. Shipping Methods & Carriers

We partner with trusted carriers to ensure reliable delivery of your artwork, including:

  • Standard Shipping
    Delivery within 5-7 business days (U.S. domestic orders)
    Carriers: USPS, UPS, FedEx

  • Expedited Shipping
    Delivery within 2-3 business days
    Carriers: USPS Priority, UPS Ground

  • International Shipping
    Available to select countries with variable delivery times
    Carriers: USPS, UPS, DHL

2. Shipping Fees

  • Shipping costs depend on order size, weight, and destination, and are displayed at checkout.

  • Free Standard Shipping
    For domestic U.S. orders over $50.

  • Flat Rate Shipping
    For orders under $50, a flat shipping rate applies based on location.

  • Expedited Shipping
    Additional fees apply, calculated at checkout.

  • International Shipping Fees
    Calculated based on destination and order details, displayed at checkout.

3. Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation (excluding weekends and holidays).

  • Orders placed after 12:00 PM EST may be processed the next business day.

  • Customized art orders may require 5-7 business days for processing before shipment.

4. Delivery Timeframe

  • Domestic Shipping (U.S.)

    • Standard: 5-7 business days

    • Expedited: 2-3 business days

  • International Shipping
    Delivery times vary by country and customs, typically 7-21 business days.

Note: Delivery estimates may be affected by weather, holidays, or customs delays.

5. Tracking Your Order

  • After shipping, you will receive a confirmation email with a tracking number.

  • Track your shipment via the provided link or directly on the carrier’s website.

  • For delays or issues, contact us immediately at info@homesurii.com.

6. Shipping Restrictions

  • We ship to P.O. Boxes and APO/FPO addresses within the U.S. via USPS.

  • International shipping is available only to select countries; customs fees and import taxes are the customer’s responsibility.

  • Some items may be restricted for shipping to certain countries due to regulations.

7. Address Accuracy

  • Please provide complete and accurate shipping details.

  • HomeSurii is not responsible for delays or non-delivery caused by incorrect addresses.

  • Contact us promptly if you need to correct your shipping address before your order ships.

8. Shipping Insurance

  • While we package orders securely, HomeSurii is not liable for loss or damage once the package is with the carrier.

  • Optional shipping insurance is available at checkout for extra protection.

9. Delivery Issues

  • Report lost, delayed, or damaged packages to info@homesurii.com immediately.

  • For damaged items, please send photos and your order number to assist with returns or replacements.

10. Changes to This Shipping Policy

HomeSurii reserves the right to update this Shipping Policy at any time. Changes will be posted here with an updated effective date. Please review periodically.

11. Contact Us

For questions or assistance regarding shipping: