Sales Policy

Effective Date: January 7, 2025

At HomeSurii, we are committed to providing our customers with high-quality products and exceptional service. Please read our Sales Policy carefully to understand the terms and conditions that apply to your purchase.

1. Product Information

We make every effort to display accurate product details, including descriptions, images, and pricing. However, we cannot guarantee that all information is always error-free. Product images may vary slightly from the actual items, as colors may appear differently depending on your screen.

Product Availability:

  • All products on our website are subject to availability. If an item is out of stock, we will notify you as soon as possible.
  • We reserve the right to limit the quantity of any item in your order, even after an order has been placed, if an item is out of stock or unavailable.

2. Pricing

All prices listed on HomeSurii are in U.S. dollars (USD) and are subject to change without notice. The prices displayed on our website include taxes where applicable. Shipping costs are calculated separately during the checkout process.

Price Adjustments:

  • HomeSurii reserves the right to modify or adjust product pricing without prior notice.
  • If an error is discovered in the pricing of your order, we will notify you and provide you with the option to proceed with the correct price or cancel the order.

Discounts and Promotions:

  • Promotional discounts or coupon codes must be applied at the time of purchase. They cannot be retroactively applied to previous orders.
  • All promotions are subject to availability and may have an expiration date.

3. Ordering Process

To place an order on HomeSurii, simply follow the steps below:

  1. Browse Products: Select the items you wish to purchase and add them to your cart.
  2. Checkout: Once you’re ready to complete your purchase, go to the checkout page and provide your shipping information.
  3. Payment: Choose your preferred payment method. We accept major credit cards and other payment options as displayed at checkout.
  4. Order Confirmation: After payment is processed, you will receive an order confirmation email with the details of your purchase.
  5. Shipping: Once your order is confirmed, we will process and ship it according to our Shipping Policy.

4. Payment Methods

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment methods (as displayed during checkout)

Payments will be processed immediately upon order submission. In the case of a payment failure, we will notify you via email and you may need to update your payment details.

Sales Tax:
Sales tax is applicable to orders shipped within the United States. The exact tax amount is calculated during checkout, based on the destination address.

5. Shipping and Delivery

All orders are processed in accordance with our Shipping Policy, which outlines the available shipping methods, costs, and estimated delivery times.

  • Order Processing Time: Orders are typically processed within 1-3 business days. Please allow additional time during holidays or high-demand periods.
  • Shipping Fees: Shipping charges are calculated based on the delivery location and shipping method chosen at checkout.
  • Delivery Times: Delivery times depend on the shipping option selected. Once your order has shipped, you will receive a tracking number to monitor its progress.

International Orders:
Currently, we only ship to the United States. We are exploring international shipping options and will update our policy as new services become available.

6. Cancellations and Modifications

Once an order is placed, we begin processing it immediately to ensure fast delivery. If you need to cancel or modify your order, please contact our customer support team at info@homesurii.com as soon as possible.

Note: Once an order is shipped, it cannot be canceled or modified. You may need to return the item once it arrives, following our Refund and Returns Policy.

7. Order Confirmation and Tracking

Once your order is placed, you will receive an order confirmation email. This email will include the following details:

  • Order number
  • Product details
  • Shipping information
  • Estimated delivery date

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

8. Customer Service and Support

If you have any questions about your order or need assistance, please don’t hesitate to contact us. We are here to help!

HomeSurii Customer Support:

9. Limitation of Liability

HomeSurii is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including any damage to property or personal injury. We recommend reviewing product descriptions and specifications carefully before making a purchase.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed of any changes.

This Sales Policy was last updated on January 7, 2025.

This Sales Policy serves to clearly define the terms and conditions that apply to purchasing products from HomeSurii. It provides guidelines on pricing, ordering, payments, shipping, and customer support to ensure a smooth and transparent shopping experience.